Frequently Asked Questions

Will the system meet or exceed the functional performance of the legacy Voice Communications Switching Systems being replaced?

The Telegenix PROCOM 2000 (P2K) system is a state of the art, digital voice communications system. The PROCOM 2000 encompasses all of the features of the legacy with additional enhancements. The PROCOM 2000 incorporates touch screen technology as well as Hot Swap capability, Auto switch over of critical LIUs and optional redundant capability.

Does the system provide expansion capability for radio's and /or telephone interfaces without added physical space outside of the confines of the Voice Switch controller?

The Telegenix PROCOM 2000 system is flexible, allowing additional radio and telephone communication and recording interfaces to be rapidly installed and configured within the existing system controller.

Has the system been tested for EMI/RFI interference?

The Telegenix PROCOM family of systems has been tested and meets the following specification. EMI testing to MIL-STD-461E has been completed to meet Air Force, ground based products. The PROCOM systems have passed ESD testing per IEC 61000-4-2, and immunity testing to IEC6100-4-3, IEC61000-4-4, and IEC 61000-4-6.

Can the system be equipped with Night Vision Protection?

The Telegenix PROCOM Operator Positions Station can be equipped with NVIS utilizing an overlay that meets MIL-STD-3009, Class B.

Does the VCSS meet all requirements to allow ATC operators and Maintenance operators to perform their assigned tasks while wearing MOPP/Chem. gear suits?

Yes, the Telegenix PROCOM Touch Entry Devices (TEDs) will function properly with gloved hands. This can be verified with a demonstration.

Does the VCSS architecture and system operation applications include a logical and well defined fault identification, auto alarming, and diagnostics capability that incorporates failure mode identification down to theĀ  module level for all associated deliverables including the radio equipment?

The Telegenix PROCOM VCSS Maintenance Work Station (MWS) operating system software provides failure identification and diagnostic capabilities that provide instant reporting of any system related problem down to an affected LIU. Status LEDs are provided on the NODE Controller and LIU printed circuit board assemblies depicting system and channel status. The LEDs are visible from the PROCOM Switching console assembly. The PROCOM VCSS does not identify failures related specifically the radio equipment.

Does the VCSS provide the operators access to all communication circuits available. This includes all radio circuits, telephone circuits and intercom circuits available at all operator positions?

The Telegenix PROCOM VCSS provides access to all communications circuits, radio, telephone, intercom, and conference, at all times. The PROCOM VCSS can be configured to give the operator positions access to the crash phone system. The capability to grant or deny access can be provided.

Can the VCSS meet or exceed a Mean Time Between Critical Failure (MTBCF) rate of 31,000 hours in a fixed or mobile tower?

The Telegenix PROCOM VCSS has calculated it's MTBCF to be 35,700 hours or more. The prediction is based on MIL-STD-785, Task 203, and Telcordia AR-332 Issue 1.

Is the VCSS designed to detect and isolate faults down to an individual circuit card?

The Telegenix PROCOM VCSS has the ability to detect and isolate faults down to a specific Line Interface Unit. The Node Controller has automatic switchover. If the primary should fail, the secondary Node Controller would take over operation until the primary Node Controller is replaced.

Is the Mean Time To Repair (MTTR) including time to isolate, remove, replace, align and checkout less than 30 minutes?

All other Line Interface Units are Hot Swappable; therefore MTTR is far less than 30 minutes.

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