Terms of Service
Terms of Service
Effective Date: 16th January 2026
By using the Lion Labs RX LLC DBA Telegenix website or services, you agree to these Terms of Service.
Telemedicine Services
Lion Labs RX LLC DBA Telegenix provides access to telemedicine services by connecting users with licensed U.S. medical providers. Lion Labs RX LLC DBA Telegenix does not practice medicine and does not guarantee that medication will be prescribed.
Provider Discretion
All medical decisions are made solely by licensed providers.
Medication is prescribed only if a provider determines it is medically appropriate after a telemedicine evaluation.
No Guaranteed Treatment
Submitting an intake form or completing a consultation does not guarantee:
A prescription
A specific medication
A specific dosage or treatment duration
Prescription Fulfillment
If prescribed, medications are fulfilled by a licensed U.S. pharmacy. Lion Labs RX LLC DBA Telegenix does not dispense medication directly.
Pricing
Program pricing reflects a treatment program and not a specific medication. Pricing may vary based on the provider’s medical determination.
Eligibility & State Availability
Services are not available in Alabama or Idaho. Availability may change based on regulations.
Use of Website
You agree not to misuse the website or provide false or misleading information.
Changes
We may update these Terms from time to time. Continued use of the site indicates acceptance of any updates.
SMS Messaging Terms & Conditions
Program Name & Description
Lion Labs RX LLC DBA Telegenix SMS Program provides transactional and informational messages related to account activity, appointment reminders, intake status updates, prescription status notifications, customer support communications, and important service-related alerts.
Opt-In
By providing your mobile number and opting in through our website or forms, you consent to receive SMS messages from Lion Labs RX LLC DBA Telegenix.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying "STOP" to any message. After opting out, you will no longer receive SMS communications unless you rejoin.
Rejoining Instructions
To rejoin the SMS program after opting out, you may reply START or re-enroll through our website opt-in forms.
Help Instructions
For help, reply "HELP" to any message or contact us at:
📧 support@telegenix.com
(use your real support email)
Message Frequency
Message frequency may vary based on user activity and service interaction.
Message & Data Rates Disclaimer
Message and data rates may apply depending on your mobile carrier and plan.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy Policy
Your information is handled in accordance with our Privacy Policy:
👉 https://telegenix.com/privacy-policy
Compliance with Industry Standards
Our messaging practices comply with applicable industry standards, including CTIA guidelines and carrier requirements for A2P 10DLC messaging.
Legal Compliance Note
Participation in this messaging program is subject to applicable laws and regulations. Consent is not a condition of purchase.
Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.
Effective Date: 16th January 2026
By using the Lion Labs RX LLC DBA Telegenix website or services, you agree to these Terms of Service.
Telemedicine Services
Lion Labs RX LLC DBA Telegenix provides access to telemedicine services by connecting users with licensed U.S. medical providers. Lion Labs RX LLC DBA Telegenix does not practice medicine and does not guarantee that medication will be prescribed.
Provider Discretion
All medical decisions are made solely by licensed providers.
Medication is prescribed only if a provider determines it is medically appropriate after a telemedicine evaluation.
No Guaranteed Treatment
Submitting an intake form or completing a consultation does not guarantee:
A prescription
A specific medication
A specific dosage or treatment duration
Prescription Fulfillment
If prescribed, medications are fulfilled by a licensed U.S. pharmacy. Lion Labs RX LLC DBA Telegenix does not dispense medication directly.
Pricing
Program pricing reflects a treatment program and not a specific medication. Pricing may vary based on the provider’s medical determination.
Eligibility & State Availability
Services are not available in Alabama or Idaho. Availability may change based on regulations.
Use of Website
You agree not to misuse the website or provide false or misleading information.
Changes
We may update these Terms from time to time. Continued use of the site indicates acceptance of any updates.
SMS Messaging Terms & Conditions
Program Name & Description
Lion Labs RX LLC DBA Telegenix SMS Program provides transactional and informational messages related to account activity, appointment reminders, intake status updates, prescription status notifications, customer support communications, and important service-related alerts.
Opt-In
By providing your mobile number and opting in through our website or forms, you consent to receive SMS messages from Lion Labs RX LLC DBA Telegenix.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying "STOP" to any message. After opting out, you will no longer receive SMS communications unless you rejoin.
Rejoining Instructions
To rejoin the SMS program after opting out, you may reply START or re-enroll through our website opt-in forms.
Help Instructions
For help, reply "HELP" to any message or contact us at:
📧 support@telegenix.com
(use your real support email)
Message Frequency
Message frequency may vary based on user activity and service interaction.
Message & Data Rates Disclaimer
Message and data rates may apply depending on your mobile carrier and plan.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy Policy
Your information is handled in accordance with our Privacy Policy:
👉 https://telegenix.com/privacy-policy
Compliance with Industry Standards
Our messaging practices comply with applicable industry standards, including CTIA guidelines and carrier requirements for A2P 10DLC messaging.
Legal Compliance Note
Participation in this messaging program is subject to applicable laws and regulations. Consent is not a condition of purchase.
Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.